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STORE POLICY

Customer Care

​Centrella prides herself on quality. We want to make sure you are happy and love your purchase. All items are handmade with love and care with the idea that you will never want to take off your purchase because you love it so much. While we offer generic sizing, we also offer custom made to order designs to fit all bodies as well as custom designs for special occasions, events, red carpets, etc. As a small business we offer returns only if item arrives damaged, otherwise we offer size exchanges or product exchanges. If you are based or visiting Los Angeles and would like to book an appointment to visit Sarah and her showroom to try on Centrella designs, a custom fitting or styling pulls. For any questions or to book an appointment please email whoiscentrella@gmail.com or fill out a contact form. 

Wholesale Inquiries

Interested in carrying WHO IS CENTRELLA at your store? Please email whoiscentrella@gmail.com and we will provide line sheets and wholesale pricing. Our team is experienced in the wholesale business and is looking forward to potentially working with your store!

Payment Methods

Payment Methods

- Credit / Debit Cards
- Offline Payments (email whoiscentrella@gmail.com for cashapp, paypal, zelle payment information.) 

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